Remove Existing Profile
Run: control.exe > click on Mail
Click on Show Profiles
Click on Remove > Yes > OK
Purge Local Outlook Folder of all previous files
# run these commands in DOS COMMAND or PowerShell
del /q %LocalAppData%\Microsoft\Outlook\*
for /d %x in (%LocalAppData%\Microsoft\Outlook\*) do @rd /s /q "%x"
Trigger Outlook and re-create profile
Start > Outlook.exe > Follow wizard to create new profile
What Problems Does this Solve?
- This one (after the “phantom” DNS record of mail.domain.com has been removed):
- That one…
I don’t have a screenshot of a frozen Outlook anymore, but you get the idea.
- Crashing Outlook cases that are isolated to certain users.