Hyper-V Virtual Machines Won’t Start on Restore or Live Migration

Symptom:

Cluster resource of type 'Virtual Machine' in clustered role failed. The error code was '0x37' ('The specified network resource or device is no longer available.').

Solution:

There are several probable causes, and these are outlined below:

  1. Antivirus interfering with VM files.
    • Follow these Recommended antivirus exclusions for Hyper-V hosts: https://support.microsoft.com/en-us/help/3105657
  2. Network adapter drivers with certain queuing features that cause problems
    • Check the event log for these errors:
    • System Event ID 113: Failed to allocate VMQ for NIC NINTENDO-C66A-4FCC-8395-CONTRA2--LUIGI-2F98-4DC4-A7CD-ZELDA (Friendly Name: test-vm) on switch NINTENDO-398C-49B1-B493-SUPERMARIO3 (Friendly Name: Trunk). Reason - Maximum number of VMQs supported on the Protocol NIC is exceeded. Status = Insufficient system resources exist to complete the API.
    • Either run this PowerShell script OR use the GUI method below
    • Run ncpa.cpl > right-click a NIC card or NIC Team > highlight ‘Microsoft Network Adapter Multiplexor Protocol > click Configure


      Click ‘Yes’ on this prompt


      Select the ‘Advanced’ tab > Locate ‘Virtual Machine Queues’, ‘Virtual Machine Queues – Shared Mumu’, ‘Virtual Machine Queues – VLAND Id Something’ > change its value to Disabled > OK

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