Cisco Agent Desktop Common Issues

“License Server is Down” error resolution:
Go to  “C:\Program Files (x86)\Cisco\Desktop\bin” >> SHIFT + right-click, Run-As Administrator >> set Primary:, Secondary:
Unable to log into Cisco Agent Desktop resolution:
ADUC >> locate user >> unlock account
How to Install Attendant Console:
Go to \\FILE01\Systems\Operations\Programs\Cisco\Agents Software\Attendant Console\OPR. >> run DUCAC_Setup.exe >> enter as Server Machine Name >> Have user log on to test

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